Are you Ofsted Registered?

Yes Ilana received an Outstanding grade in her last Ofsted inspection in January 2020 and in her previous Ofsted inspection in March 2016. Both of our Ofsted Certificates are displayed on the photo wall in the playroom and you can access a copy of Ilana's latest Ofsted report by visiting the Ofsted website here.  Lauren is due her first Ofsted inspection by November 2024.

Do you have a Criminal Records Check?

Yes, both Lauren and I have enhanced CRB.

Do you have to have any registration/qualification to prepare food at your home?

Not legally but we are registered with the Environmental Health as a food business and Ilana has attended "Food Hygiene for Childminders" and has also completed 3 online food training courses from The Children's Food Trust.

Is my private information secure at your setting?

Yes. All of your private information is treated in the strictest confidence. Paperwork is stored in a high cupboard with a door which you are free to see at any mutually convenient time. Personal information about your family is kept on my computer in a password protected area. Laure and I are both registered with the Information Commissioners Office as data handlers and comply with the GDPR regulations brought in on 25 May 2018.

Do you have childminding insurance?

Yes, legally we have to have public liability insurance. Ilana's public liability insurance is with Covea and is renewed annually.

Do you transport children in your car?

Yes, both Lauren and I have clean valid driving licenses. Both of our cars pass their MOT's every year and are serviced every 12 months. We have valid car insurance which allows us to use our cars for business purposes. We also have various different sized car seats in my 7 seater Picasso and Lauren's car and we follow guidelines set out by the government on which seats to use for each child according to height and weight. We always make sure that our cars are in good working order.

What is the earliest you can take children?

Ilana works from 7.30am until 6.30pm Monday to Friday. I do not offer overnight care and do not work on the weekends.

Lauren works from 8am - 3pm Monday, Tuesday, Wednesday and Friday.  She does not offer overnight care and does not work over the weekends.

Do you take lots of personal holidays during the year?

I usually take between 2 and 3 weeks holiday per year. I always give as much notice as possible of any upcoming holiday, with a minimum of 4 weeks notice.

What happens if you are sick and can't look after my children?

As a self employed person I don't get paid if I am sick. I have had 3 sick days since registering as a childminder in 2001. However, if for some reason I am sick I have two backup childminders who are friends of mine who will care for the children if they have the spaces to do so on a particular day. The children see them frequently as we attend similar toddler groups.

Where will my baby sleep when she's at your house?

we use a travel cot which is up in the lounge for use by babies and young children to have a sleep. We also have a double buggy with a full lie down back seat for small babies to sleep in when we are out and about. If you feel you would like to provide your own blanket that your baby is familiar with we will make sure that they use this to sleep with, otherwise we have lovely soft fleecy blankets for the children to use.

Do I need to leave my pushchair with you?

No, we have a double buggy and a single pushchair that we use for the children that we look after.

My child has a nut allergy, can you still look after him?

Yes, as long as I know which allergies or intolerances each child has we are able to accommodate these needs. Ilana has training in operating epi-pens and you would need to leave two with me if you child has a severe allergy.

What do I need to bring with my baby every day?

A bag containing a change of clothes, dummy, sterilised bottles, special blanket or toy and anything else you think your baby may need. Our fees are inclusive of all meals and snacks, trips out, formula milk, nappy sacks, baby wipes, entrance fees to toddler groups.